Insurance & Billing Policies

We accept the following insurances:

Commercial Insurance Plans

  • Aetna – HMO, PPO, POS, QPOS, Select
  • Limited AvMed
  • BCBS Florida Blue – PPC, PPS/PHS, Network Blue, Blue Options, Health Options)
  • Cigna
  • Coventry – HMO, POS/Open Access, PPO, Individual, National, Network Access, First Health
  • Humana – HMO, POS, PPO, EPO, Open Access
  • Multiplan ( PHCS)
  • PPO Dimensions
  • Preferred Medical Plan
  • Tricare (Humana Military)
  • United Healthcare – HMO, PPO (including Options PPO, United Neighborhood, Golden Rule, UHC One)

Medicaid of Florida and Georgia

  • CMS XIX & XXI
  • Molina Healthcare
  • Florida Medicaid
  • Georgia Medicaid
  • Peach Care
  • Sunshine Health
  • United Healthcare
  • Wellcare of Florida/Georgia
  • Staywell of Florida/Georgia

If you have any further questions regarding insurance, please contact our billing office at (904) 261-7707 and select the option for the billing department.

Billing Policies

We accept a variety of insurance plans. If you are planning to switch plans or have any questions regarding insurance, please contact our billing department. We also encourage parents to verify coverage directly with their insurance. Please remember, it is your responsibility to keep us informed of any changes made to your child’s insurance coverage as soon as possible. We are happy to submit claims to your insurance company on your behalf, and our billing department is available to assist you with any issues that may arise. However, services provided for your family are ultimately your responsibility.

To maintain optimal care for all our patients, we ask to be notified as soon as possible if you are unable to keep a scheduled appointment. This allows us to make sure the providers’ time can be used to help other families. Please call at least one business day in advance to cancel scheduled appointments. Failure to give proper notice will result in $25 fee. This fee cannot be billed to your insurance company.

Florida Patient’s Bill of Rights and Responsibilities

For information on the Rights and Responsibilities of Patients, please review Florida Statute 381.026 Florida Patient’s Bill of Rights and Responsibilities:  http://www.leg.state.fl.us/statutes/index.cfm?App_mode=Display_Statute&Search_String=&URL=0300-0399/0381/Sections/0381.026.html